Data privacy statement

1. Data protection
We prioritise providing effective protection to personal data and other kinds of data that are entrusted to our care. We safeguard personal data and also use it only as permitted by the provisions of data protection legislation.
Explanatory notes on our policy: We observe the principle of ‘data minimisation’. Wherever possible, we take steps to ensure that we do not collect personal data.
Our website can be used without having to provide us with any personal data. On the pages of our website that do collect personal data (such as name, address or email address), this data is always provided on a voluntary basis – such as via our contact form, for example. Data is never shared with third parties.
We store the data provided to us only for as long as is necessary to fulfil the specific purpose for which the data was collected or in order to comply with legal requirements.

Christoph Richter, Ursula Charlotte Stucke and Niels Schulz-Ruhtenberg,
Am Kaiserkai 46, 20457 Hamburg, Germany
are jointly considered the controller responsible for the collection, processing and use of personal data in the sense of the German Federal Data Protection Act. Please see our Legal details on the website for further details of our practice.

Data protection officer
Our practice is not legally required to appoint a data protection officer.

2. Collection of personal data from website visitors
If this website is used without submitting any data via our contact form, the only personal data collected is the data sent to the server by the user’s browser. For technical reasons, i.e. in order to display the content and ensure website stability and security, viewing the content of this website involves the collection of the following data (legal basis is GDPR Art. 6(1)(f)):
• IP address

• Date/time of request
• Time zone difference to Greenwich Mean Time
• Content of request (specific page)
• Access status/HTTP status code
• Volume of data transferred
• Website from which the request originates
• Browser
• Operating system/interface
• Language/version of browser software.
The IP address is deleted after no more than seven days from all systems used in connection with the provision of these web pages. The remaining data contains no data that is considered personally identifiable. The seven-day retention period for log files is in line with established jurisprudence.

3. Contact form
Our website provides you with a contact form that you can use to contact our practice. Alongside the details provided voluntarily and your message content, we request the following information from you:

• Name
• Email address

We require these details to process your enquiry, address you correctly and provide you with a response.

If you use the contact form to send us an enquiry, we will store the details you provide us with in the form for processing your enquiry and in case of follow-up questions on our part. We do not share this data with third parties. The data you send us in the form is held in our safekeeping until no longer needed to fulfil the purpose of this data storage (e.g. after we have processed your enquiry) or until you request its deletion (see below).

The legal basis for this data processing is GDPR art. 6(1)(f). Our ‘interest’ in the sense of art. 6(1)(f) is the communication with our patients.

4. Open Street Maps
These web pages make use of map services provided by the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands B72 1JU, United Kingdom (‘OSMF’). To use these maps, your browser or your application connects to servers operated by OSMF that are located in the UK and other countries. For further information about processing of user data by the OSMF, please see the OSMF privacy policy:

5 Google Web Fonts
This website uses Google Web Fonts to ensure the uniform presentation of textual content. When a page is accessed, your browser loads the required Web Fonts into your browser cache in order to display text and fonts correctly. To do so, your browser needs to make a connection to servers provided by Google. This, in turn, means that Google knows our website has been visited by your IP address. Google Web Fonts are used in the interest of ensuring the uniform and appealing presentation of our online content. This is considered a legitimate interest in the sense of GDPR art. 6(1)(f). If your browser does not support WebFonts, a standard font is used instead from your computer. For further information about Google Web Fonts, please see the FAQ at and Google’s privacy policy:

6. Contact, information, objection, restriction, erasure
You can contact us at any time to ask us to stop using your personal data in the future, to ask us to erase or restrict the use of some or all of your data, to request details of the data we have stored or to ask us to correct this stored data, if this is possible. These services are free of charge. No particular format is required – you can simply mail us at

7. Data Security
Technical and organisational measures are used to protect data from loss, modification or unauthorised access. These security measures are continuously adjusted and improved in order to incorporate technological developments.

8. Updates/changes
Parts of this privacy policy may be changed or updated as required – a separate notification of these modifications will not be provided. We therefore recommended reviewing this privacy policy as necessary.

Date of this privacy policy: May 2018


Ärzte am Kaiserkai